Careers in architectural technology.Work that rewards precision.
Devincio integrates a building's technology around its architecture — with 25 years of practice behind the standard. If documented, careful work is how you like to practice, we'd like to hear from you.
Good installations start with careful teamwork.
Our work includes design, installation, equipment racks, networks, and long-term client support. We plan before walls close, prepare drawings other trades can follow, and care for systems after installation.
That standard shapes the day-to-day. Decisions are written down. Details are checked before they are covered up. Clients, architects, and builders are treated as long-term relationships rather than transactions.
We keep this page honest: we describe the disciplines the practice is built on, list only genuinely open roles, and welcome a general introduction when nothing is posted.
The disciplines the practice is built on.
Systems Design & Engineering
Planning technology around the architecture before walls close — system architecture, documentation, schematics, wire schedules, and the decisions that make everything downstream calmer.
Field Installation & Integration
Executing documented designs on active job sites — clean infrastructure, precise rack work, careful device placement, and coordination with the other trades in the room.
Programming & Commissioning
Turning installed hardware into one coherent experience — control programming, network configuration, calibration, and testing until the system behaves the way the design intended.
Client Service & Support
Caring for systems over years, not weeks — remote diagnostics, on-site service visits, and the patient client communication that long-term stewardship requires.
Project Coordination
Keeping projects aligned with builders, architects, and designers — schedules, site readiness, documentation flow, and the follow-through that keeps commitments honest.
Don't see your discipline? Craft travels well — introduce yourself anyway.
Roles we are hiring for now.
Client Service & Support
Service Manager — Commercial
Northbrook, IL
Northbrook-based
Full-time
Lead the service experience for Devincio’s commercial clients after installation. This role brings structure to incoming requests, guides technical response across remote and field teams, and keeps clients informed while complex integrated systems are diagnosed, restored, and cared for over time.
What you would do
- Own commercial service intake, triage, prioritization, and follow-through from first report through resolution.
- Coordinate remote diagnostics and on-site response across technicians, programmers, vendors, and client teams.
- Serve as the escalation point for complex audiovisual, control, network, and integrated-building system issues.
- Keep clients informed with clear expectations, concise status updates, and useful closeout notes.
- Maintain accurate service histories, troubleshooting records, system documentation, and recurring-issue visibility.
- Plan preventive maintenance and system-health work that reduces avoidable interruptions.
- Turn patterns from the service desk and field into practical recommendations for project, engineering, and commissioning teams.
What we look for
- Demonstrated experience supporting commercial audiovisual, control, networked, or integrated-building systems.
- A systematic approach to troubleshooting across hardware, software, signal flow, control, and network layers.
- Experience coordinating technical staff and balancing multiple client priorities without losing follow-through.
- Strong written documentation habits and the ability to translate technical findings into clear client communication.
- Sound judgment about when to resolve remotely, dispatch field support, involve a manufacturer, or escalate internally.
- A service mindset grounded in calm communication, accountability, and long-term client care.
What to expect when you apply.
Share your background
Send your contact details, area of interest, and a short summary of your experience. A link to a portfolio, resume, or LinkedIn profile is welcome but optional.
A direct conversation
If there may be a fit, a senior team member reaches out to talk through your experience, how we work, and what you are looking for.
Meet the work
We walk through real project documentation and standards together — the clearest way for both sides to judge fit with the way Devincio practices.
A considered decision
We follow up directly about next steps. Either way, your application stays on file for future openings unless you ask us to remove it.
Introduce yourself.
A short introduction is all we need to start. Applications go to a dedicated hiring inbox, separate from project and support requests.
Your application is saved in our hiring records, available to authorized Devincio staff, and relayed through Gmail so our team can review it. We do not sell your information. See our Privacy Policy.