Our Process
From first conversation to everyday use.
Eight steps in three phases: plan, build, and live with it. Whether your project is still in drawings or already underway, we start from where it stands.
Start a ConversationA good handoff begins long before installation. Follow what is decided, what is documented, and what the next phase needs.
Phase 01 — Plan
Settle the plan before the work.
Discovery, design, and documentation come first, because decisions made on paper are the easiest to change. If construction has already started, this is where we catch up with it.
Understand how you'll use the space
Discovery
We start with how you use the space, what it needs to do, and how it should look and feel within the architecture.
Choose the systems and controls
Design
We select suitable platforms, define how you'll control them, and align the plan with the architecture.
Document every connection
Engineering & Documentation
System diagrams show how everything connects, a cable-by-cable wire schedule tracks each run, and wall drawings mark device locations. That documented scope gives the trades a roadmap and supports fixed pricing.
What the drawings cover
The plan
Where technology belongs and how it connects.
The pathways
Concealed wiring routes in walls and ceilings.
The equipment
One organized, serviceable rack location.
The rooms
Speakers, displays, and keypads placed with intent.
Platforms referenced in the drawings
- Plan
- Documented schematics and wire schedules keep every trade working from the same plan.
- Pathways
- Ubiquiti and Araknis Networks backbone; fiber and copper structured cabling.
- Equipment
- Crestron control and centralized distribution; Lutron lighting control and motorized shading.
- Rooms
- Episode and Sonance architectural speakers; Sony, LG, Samsung, SunBriteTV displays; Sonos sources.
Manufacturer choices follow the architecture, scope, and requirements of each project.
Phase 02 — Build
Coordinate, install, and calibrate.
On site, the drawings do the work: every trade knows what goes where, and the installation follows the plan rather than improvising around it.
How we work with architects and buildersCoordinate with your project team
Trade Coordination
We work with architects, builders, electricians, and interior designers so equipment fits the construction plan and the finished space.
Install to the drawings
Installation
Our technicians follow the drawings: running cable along the planned routes, organizing the equipment rack, and fitting devices once surfaces are finished.
Test and tune before you use it
Commissioning & Calibration
Everything is tested against the design. We adjust sound for the room, refine saved lighting settings, and update control programming to make the system straightforward to use.
Phase 03 — Live with it
Handoff is a beginning.
The last two steps are about living with the system: learning it, refining it, and knowing who to call.
Explore ongoing care and supportLearn the system with us
Client Handoff & Familiarization
We walk you through the controls, then refine settings based on your initial feedback.
Keep it running well
Ongoing Support
Support continues after installation. Remote checks, preventative maintenance, and responsive support are available depending on system configuration and service plan.
Step 01 starts here
Step one is a conversation.
Residential or commercial, early planning or already underway: tell us about the project and we'll talk through where the process meets you.